FXtraderKGEE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, access our educational services, or participate in our live trading sessions. By using our website, you consent to the practices described in this policy.
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Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: This includes details like your name, email address, phone number, billing information, and other details you provide during registration for our educational courses, live trading sessions, or account creation.
- Non-Personal Identification Information: We collect data such as your IP address, browser type, operating system, and device information. This helps us improve user experience and website functionality.
- Usage Data: We gather information about how you interact with our website, such as pages viewed, time spent on the site, and actions taken.
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How We Use the Information
Your information is used to:
- Provide Services: We use your information to deliver educational content, set up live trading sessions, and manage your membership or account.
- Customer Support: Your contact details help us respond to inquiries, troubleshoot issues, and provide assistance.
- Improve Our Services: We analyze user data to optimize and enhance our website and services.
- Marketing Communications: With your consent, we may send you newsletters, offers, or promotions related to forex trading and our services.
- Compliance: We may use your information to comply with legal obligations or enforce our terms and conditions.
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Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We work with third-party service providers, such as payment processors (e.g., Stripe, PayPal, PayStack), to help process transactions and provide services.
- Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to protect our rights and the safety of our users.
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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.
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International Data Transfers
If you are accessing our services from outside our country, please be aware that your information may be transferred, stored, and processed in our country or other locations where our service providers are based. We comply with international data protection laws and ensure that your information is safeguarded during these transfers.
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Security of Your Information
We employ reasonable technical and administrative security measures to protect your data from unauthorized access, disclosure, or misuse. These include encryption, secure servers, and restricted access. However, please note that no method of data transmission or storage is 100% secure.
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Data Breach Response
In the event of a data breach, we have protocols in place to quickly identify, contain, and mitigate the impact. Affected users will be promptly notified in accordance with applicable laws and provided with information about the steps taken and any actions they may need to take.
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User Rights and Control
You have the right to:
- Access and Update Information: Request access to your personal information and update any inaccuracies.
- Withdraw Consent: You can withdraw your consent for us to use your data for marketing at any time.
- Request Deletion: Request that we delete your personal data, subject to legal retention requirements.
- Manage Cookies: Adjust your cookie preferences via your browser settings.
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Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, gather analytics, and personalize content. Cookies help us understand how you interact with our site, and you can manage or disable them through your browser settings.
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Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
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Children’s Privacy
FXtraderKGEE does not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have collected personal data from a child under 18, we will delete such information as quickly as possible.
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Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: talktome@fxtraderkgee.trade
Live Support: We are here to help.
